Privacy Policy

Confidentiality and Security of Personal Information

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• We have implemented commercially reasonable security measures and follow generally accepted industry standards to protect personally identifiable information sent to our Website or provided to our Services, both during transmission and afterwards. It is your responsibility to ensure that you do not disclose your password to anyone.
  
  However, despite our efforts to maintain the confidentiality and security of your account, no method of transmission over the Internet and no method of electronic storage is completely secure. Although we make every effort to protect your personal information, we cannot guarantee its absolute security.
  

Personal Information We Will Collect

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• We have implemented commercially reasonable security measures and follow generally accepted industry standards to protect personally identifiable information sent to our Website or provided to our Services, both during transmission and afterwards. It is your responsibility to ensure that you do not disclose your password to anyone.
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• However, despite our efforts to maintain the confidentiality and security of your account, no method of transmission over the Internet and no method of electronic storage is completely secure. Although we make every effort to protect your personal information, we cannot guarantee its absolute security.
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Personal Information We Will Collect:
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• When you register an account with us, we may collect personal information from you. You must provide your first and last name, name of business, address, and credit card information (including your three digit security number). You will also be asked to create a login and business name, as well as a password for your account.
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• When you access and use our Services, we may also collect information about the business contacts that you upload into your account and any estimate, quote or invoice that you create. We may collect the IP address of your computer in order to enable us to detect unauthorized transactions, better manage website traffic, and to gather other analytics on the Website.
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• We may also use "cookies," which are small data files placed and stored on your computer, to help you manage your use of our Website. Cookies are used as follows:
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• To recognize you as a regular user;
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• To remind us of who you are;
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• To estimate our audience size by determining repeat usage of the Website to help target advertisements based on user interests and behavior;
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• To track your progress;
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• To measure traffic patterns for use as a research tool to understand how our users habits are similar or different from one another and to conduct other research.

• You can set your browser to notify you when you receive a cookie, in order to give you the chance to determine whether or not to accept it. If you do not accept cookies, some pages may not display properly or you may not be permitted to access certain information.
  

Purposes for Which We Will Use Personal Information

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• We make every effort to identify the purposes for which we will collect personal information at or before the time the information is collected. We will use your personal information only for the purposes disclosed at the time of collection or as otherwise set out in this Privacy Policy, unless we have your consent for another use, or unless such other use is authorized or required by law.
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• Our policy is to collect personal information from you for the following purposes:
  to provide Services to you and enable you to create estimates, quotes and invoices; to generate analytics for the improvement of the Website and Services, and for marketing purposes;
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• to promote and market our Services to you;
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• to maintain a commercial relationship with you and to communicate with you (which may include: advertising, promotions, and account verification);
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• to identify your needs and/or preferences;
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• to meet legal and regulatory requirements;
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• to administer, maintain, manage, and improve our business operations; and as otherwise required by law.

Sharing of Personal Information

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We do not rent, trade, or share personal information with third parties, except to provide products or Services, which you requested, when we have your permission, or under the following circumstances:
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• We use third parties for credit card processing, which parties are prohibited from using your personally identifiable information for promotional purposes.
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• We may export data at your request to our third party integration partners.
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• We may share your aggregate anonymous information with third parties in order to improve the Website and Services or for marketing purposes.
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• We may share your information with third party contractors such as developers, support administrators, designers, data analysts, and network technicians to maintain and improve the Services.
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• We may share your information with third party vendors, who help to manage and store data uploaded to Extraflow, or to support and improve the Services.
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• We may share your personal information if required by law and if we believe that the disclosure is required or necessary to protect our rights and/or comply with a judicial processing or legal process served on our Website of Services.
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• We may share personal information if we believe that it is required in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, a potential threat to the physical safety of a third party, or as otherwise required by law.
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• We may transfer personal information to a third party entity in the event of an assignment of this Website for any reason. You will be notified via email of any such change in ownership or control of personal information.
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• We may share personal information with our legal, financial, and other professional advisors.
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• We may share personal information with third parties upon receiving your consent as required by law.
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• Except as provided above, we will not share any of your information to any third party without permission.
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Access to Your Personal Information

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Where the new GDPR rules apply, you can contact us to

• determine if we’re processing your personal data
• get access to your personal data that we have
• correct any of your personal data that we have
• erase any of your personal data that we have:
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  Simply email us at privacy@extraflow.io, providing us with your request and proof of your identity, and we will respond appropriately within 30 days.

Email Requests for Personal Information

• We will never initiate a request for personal information by email or pop-up window. If you receive a request by email or pop-up window, please do not respond and notify us as set forth below.
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• If you ever believe that you have been a victim of fraud, please report it to the police and take all available actions to protect yourself. Also, please notify us, so that we can take all possible actions to protect you and the other visitors, registered users, and subscribers.

Children’s privacy

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• Extraflow does not knowingly collect or solicit any information from anyone under the age of 18 or knowingly allow such persons to sign up for a Extraflow account. In the event that we learn that we have collected Personal Information from a child under the age of 18, we will delete that information where required by law. If you believe that we might have any Personal Information from a child under the age of 18, please contact us: privacy@extraflow.io

Contact with You

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• We may use your email address to contact you from time to time, in order to send notices required by law, to provide information regarding this Website or our Services, or to resolve any complaint.

Changes and Updates to this Privacy Policy

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• We may amend this Privacy Policy at any time at our sole discretion and without prior notice. You should check back with us from time to time in order to confirm that there have been no significant changes. Please note that the use of information that we gather is subject to the Privacy Policy then in effect at the time of use.
  

Other Legal Notices

• If you ever have a dispute over privacy or security, it will be subject to this Privacy Policy and our Terms of Service. We will always make every effort to resolve any concerns that you have regarding privacy that arises in connection with this Privacy Policy.
  

International Users

• If you are accessing this Website or the Services from the European Union, Asia, USA or any other region with laws or regulations governing personal data collection, use, and disclosure that differ from Singapore laws, please be advised that through your continued use of the Website and Services, which are governed by Singaporean law and this Privacy Policy as incorporated into our Terms of Service, you will be transferring your personal information into the United States and you consent to that transfer.
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Intellectual Property

• Extraflow does not claim/have rights to the Intellectual Property that is used and stored by our customers.

Contact Us

• If you have any questions or concerns over this Privacy Policy or if you need further information regarding the access to your personal information, or how your personal information is used, you may contact us as listed below:
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• Attn.: SINGAPORE, 049422, 68 CIRCULAR ROAD, #02-01

Effective Date

• This Privacy Policy was last modified on the June 24, 2024